Shipping Policy
At Kool Kartz, we are committed to providing a seamless and sustainable shopping experience while minimizing our carbon footprint. Our shipping policy is designed to ensure efficient order processing, environmentally friendly practices, and timely delivery of your customized products. Please take a moment to review the following details:
Order Processing:
- 1 business day for order processing.
Printing and Manufacturing:
- Most products: 4-5 business days for printing and manufacturing.
- Towels and flip flops: 1-3 business days for printing and manufacturing.
Shipping:
- Most products: 8-12 business days for shipping.
- Towels and flip flops: 4-7 business days for shipping.
- SpeedRacer Spinning watches and 3D Lamps: 8-10 business days
- Please allow an additional 5-7 days for all countries other than the United States.
Tracking Number:
- You can expect to receive a tracking number for your order within 5-7 business days from the date of ordering.
Inventory and Production:
- To ensure sustainability and reduce waste, we do not keep inventory. Instead, each product is made to order, specifically for you. This process allows us to minimize overproduction and unnecessary waste.
Sustainability and Lowering Carbon Footprint:
- By utilizing made to order manufacturing, we aim to reduce excess inventory and unnecessary transportation, thus lowering our carbon footprint.
- We work with eco-friendly materials and prioritize suppliers who share our commitment to sustainability.
- Our packaging materials are chosen with sustainability in mind, using recycled and recyclable materials whenever possible.
Shipping Locations:
- Please note that additional customs fees, duties, or taxes may apply, depending on your shipping destination. These charges are the responsibility of the customer.
Delivery Timeframes:
- While we strive to deliver your order within the estimated timeframes mentioned above, please note that unforeseen circumstances, such as customs delays, natural disasters, or Holiday seasons, may occasionally impact delivery times. We appreciate your understanding in such situations.
Multiple Shipments:
- If you place an order with multiple items, please be aware that they may be shipped separately. This is to ensure that you receive each item as soon as it is ready, reducing unnecessary transportation and delays.
Order Changes and Cancellations:
- Due to our quick order processing and manufacturing turnaround times, changes or cancellations to your order may not be possible once it has been placed. However, please contact our customer support team at info@koolkartz.com, and we will do our best to assist you.
If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer support team. We are here to help!
Thank you for choosing Kool Kartz for your sustainable and customized shopping needs. We appreciate your support in our mission to reduce waste and protect the environment.
Last updated: 6/1/2023
Kool Kartz